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Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Fripo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel business management platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Business information (company name, business type, address)
  • Account credentials (username, password)
  • Payment information (billing address, payment method details)
  • Travel preferences and booking history
  • Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Location data (if permitted by your device settings)

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and managing your account
  • Communicating with you about our services
  • Improving our platform and developing new features
  • Personalizing your experience
  • Complying with legal obligations
  • Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, information may be transferred to the new entity
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies in two categories. Strictly necessary cookies keep you signed in, keep the platform secure, and remember the cookie choice you make below — these cannot be switched off. Analytics and marketing cookies help us understand how the site is used, and are optional.

Analytics and marketing cookies are set when you first visit. You can withdraw your consent at any time; withdrawal takes effect immediately and we delete the cookies we are able to reach.

CookieSet byPurposeRetention
fripo_consentFripoRemembers your cookie choice (strictly necessary)180 days
_ga, _ga_*, _gidGoogle Analytics (Google LLC)Usage measurementUp to 2 years
_gcl_*Google Ads (Google LLC)Advertising attribution90 days
_clck, _clsk, CLID, MUIDMicrosoft Clarity (Microsoft Corporation)Session replay and heatmaps — records how you interact with pagesUp to 1 year
_fbp, _fbcMeta Pixel (Meta Platforms, Inc.)Advertising measurement — set only on a trip organiser's pages where that organiser has configured their own pixel90 days
mp_* (local storage)Mixpanel, Inc.Product analyticsUntil cleared

To change your choice at any time, select in the footer of any page.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: fripoapp@gmail.com

Phone: +91 9981063389

Company: FRIPO TECH LLP

Address: Prestige Ivy Terraces, Doddakannelli - Kaadubeesanahalli Rd, Kaverappa Layout, Bengaluru, Karnataka, PIN: 560103

Website: Contact Us

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